VipZino Privacy Policy

At VipZino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our services at vipzino.com. We encourage you to read this document carefully so you understand your rights and our responsibilities as your data controller. VipZino Casino is owned and operated by Greenwich N.V., registered in Curaçao (reg. no. 160325), and we operate under Online Gaming License no. OGL/2024/1646/1023 issued by the Curaçao Gaming Authority.

1. Who We Are and How to Contact Us

Here at VipZino, we act as the data controller responsible for your personal information. If you have any questions about how we handle your data, you can reach our support team at any time. We provide 24/7 live chat support and dedicated email assistance at support@vipzino.com. Whether you have questions about your VipZino login, your account data, or your VipZino withdrawal information, our team is always available to help.

2. What Information We Collect

When you register and use our VipZino online casino, we collect various categories of personal data to operate our services securely and in compliance with applicable regulations.

2.1 Information You Provide Directly

Full name, date of birth, and gender
Email address and contact number
Home address and country of residence
Username and password used for your VipZino casino login
Payment information including details linked to Visa, Mastercard, Skrill, Bitcoin, Ethereum, and other supported methods
Identity verification documents (e.g., passport, national ID)
Any communications you send us via live chat or email

2.2 Information We Collect Automatically

IP address, device type, and browser information
Pages visited, games played, and session activity on our platform
Transaction history including deposits and VipZino withdrawals
Geolocation data to verify your eligibility to use our services
Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

At VipZino Casino, we use the information we collect for specific, lawful purposes only. We do not sell your personal data to third parties. Our use of your data includes the following purposes:

To create and manage your account, including processing your VipZino inloggen requests securely
To verify your identity and comply with anti-money laundering (AML) regulations
To process deposits and withdrawals, including tracking VipZino withdrawal time and limits
To provide customer support through our 24/7 live chat and email channels
To send you information about your VipZino bonus, VipZino promo code offers, VipZino free spins, and other promotions — only where you have consented
To enforce responsible gambling measures and detect problem gambling behaviour
To maintain the security and integrity of our platform
To comply with legal obligations imposed by the Curaçao Gaming Authority and other applicable laws

4. Legal Basis for Processing

We at VipZino process your personal data on the following legal grounds:

Contractual necessity — processing required to fulfil our obligations to you as a registered player
Legal obligation — processing required for regulatory compliance, including KYC and AML requirements
Legitimate interests — processing for fraud prevention, security monitoring, and platform improvement
Consent — processing for marketing communications, including updates about your VipZino bonus code and promotional offers, where you have given explicit consent

5. How We Share Your Information

Our VipZino platform may share your data with trusted third parties strictly for operational purposes. We do not sell, rent, or trade your personal information. Data sharing occurs in the following circumstances:

With payment processors and financial institutions to handle your VipZino casino betalingen (payments) securely
With game software providers such as Pragmatic Play, Evolution, BGaming, Hacksaw Gaming, and others from our 78+ provider network, where necessary for service delivery
With identity verification services to confirm your eligibility
With regulatory and law enforcement authorities when legally required
With fraud prevention and security partners to protect our platform and players

6. Cookies and Tracking Technologies

We use cookies and similar technologies on our VipZino online casino website to enhance your experience, remember your preferences, and analyse how our site is used. These include essential cookies required for the VipZino app and mobile site to function, as well as analytics and marketing cookies used to measure campaign performance — including tracking interest in the VipZino no deposit bonus and related promotions.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

7. Data Retention

We retain your personal data for as long as your account remains active or as required by applicable law. Following account closure, we may retain certain data for up to five (5) years to comply with our legal obligations under gaming regulations and financial legislation. After this period, we securely delete or anonymise your information.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our VipZino Casino:

Right to access — you may request a copy of the personal data we hold about you
Right to rectification — you may ask us to correct inaccurate or incomplete data
Right to erasure — you may request deletion of your data, subject to our legal retention obligations
Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
Right to data portability — you may request your data in a structured, commonly used format
Right to object — you may object to data processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@vipzino.com. We will respond to your request within 30 days.

9. Security Measures

We take the protection of your data seriously. Our VipZino casino employs industry-standard security measures including SSL encryption, secure server infrastructure, and access controls to safeguard your personal and financial information. While we implement robust protections, no system can guarantee absolute security, and we encourage you to use a strong, unique password for your account.

10. Marketing Communications

With your consent, we may send you promotional communications including updates about the VipZino no deposit bonus code, VipZino promo codes, VipZino free spins offers, and our loyalty programme tiers — Bronze, Silver, Gold, and Platinum. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any message or by contacting our support team.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you via email or by posting a notice on our platform. We encourage you to review this policy periodically. Continued use of the VipZino online casino following any update constitutes your acceptance of the revised terms.

12. Responsible Gambling and Data

We use certain data — including your gaming activity, session duration, and betting patterns — to support responsible gambling initiatives. Our VipZino casino is committed to player safety, and this data helps us identify and assist players who may be experiencing gambling-related difficulties. This processing is carried out in the public interest and in line with our regulatory obligations.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please don't hesitate to reach out. Our team at VipZino is here to help 24/7 via live chat or by emailing us at support@vipzino.com. We are committed to resolving any privacy-related concerns promptly and transparently.

Content updated: July 23, 2026